MORE THAN A SIMPLE BUSINESS PHONE SERVICE.
Whether working remotely or in the office, our system is accessible from any location
Our multi-region/ multi-continent data center redundancy guarantees high system uptime.
Not only do we offer cost-effective rates but you can save more by keeping your existing compatible hardware and using us as your service provider.
Our system has a vast range of call routes and capabilities ensuring the satisfaction of your needs.
Allow your callers to choose where they want to be routed with the press of a button. With IVR, you can customize your main menu to best suit your business and services.
No more dropped calls! When all your lines are busy, queue your callers to the hold audio of your choice. Whether it’s soothing hold music or a pre-recorded message about your services, Call Queue allows you to handle high call volumes without sending callers to voicemail.
Create Ring Groups by grouping together any number of extensions, phones, or cellphones. All lines included in a Ring Group will ring simultaneously when its extension number is dialed. The Ring Group feature can be used cross-functionally with IVRs, Call Queue, Time Condition, Transfer, and Follow-Me.
Whether in or out of the office, the Follow-Me feature allows your calls to follow you wherever you are. By enabling Follow-Me your incoming calls will be routed to the destination of your choice. Potential destinations may include another extension, a Ring Group, Call Queue, or an external line.
Transfer Calls to the destination of your choice with a click of a button. Potential destinations may include: an extension, Ring Group, Call Queue, or an external line. You can check the availability of your destination by utilizing the Attended Transfer feature.
The Time Condition feature allows you to control calls based on the time and date. With Time Condition you can route your inbound calls to the destination of your choice. Whether its a national holiday and you want to route your calls to a voicemail, or its your lunch hour and you want to route your calls to a specific extension, Time Condition has you covered.
Whether you need to record a call on-demand or consistently record your calls, our Call Recording feature makes it easy for you to record, retrieve, and review inbound and outbound calls.
The Call Monitoring feature allows you to monitor, listen, whisper, and transfer inbound and outbound calls from the monitoring control panel.
Keep your compatible existing phones or choose from numerous available models and brands of phones based on your needs.
The Application Phone software gives you the ability to make and receive calls over the internet without dedicated hardware. The Application Phone software is compatible with Windows, Mac, Android, and IOS.
Our phone service can be integrated with CRM (customer relationship management) systems. Additionally, we offer APIs (application programming interfaces) that make it easy to integrate your custom software with our phone service platform.
Effortlessly communicate and collaborate within your organization with the Microsoft Team platform and our phone service integration.
Teams Integration is allowing calls and other communication media such as IM, Video and SMS to be made. Easily search through your outlook contacts or organization-wide shared contact.
Manage your Tasks, calendar, files, contact, text messages, chats, work Hours, and shift schedule.
There are thousand or more possibilities with Microsoft teams and other available widgets and applications (Addons.
From Conference phones and cameras to Smart VoIP Phones and Paging System.
why more organizations switch to us every day.
Contact us for a free consultation.
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