Managed IT · Cybersecurity · Infrastructure
SLA-defined operations across infrastructure, the workplace, and security — with 24/7 coverage, tested recovery, and accountable delivery.
Operate, defend, advise, or connect — each with defined ownership, SLAs, and change control.
Operate
Service desk, endpoints, identity, collaboration, servers, network, and backup — operated to SLAs scoped to your stack and region.
Defend
Detection and response, SOC operations, zero trust, and cloud controls — aligned to the frameworks you report against.
Advise
Architecture, roadmaps, M&A diligence, vendor selection, and governance — delivered so they hold up in run-state.
Connect
Telecom, connectivity, hybrid and private cloud, and edge — designed with capacity and risk made explicit.
We translate business pressure into scoped services, clear owners, and measurable outcomes.
Workplace, identity, collaboration, and endpoints aligned to security policy — fewer outages and lower ticket volume.
Correlated detection across endpoint, cloud, network, and identity, with human investigation and response to your risk appetite.
Retention, immutability, tested restores, and DR runbooks measured against real RTO/RPO targets.
Telecom, WAN/LAN, hybrid and private cloud, and edge — designed and operated to match application load.
Inventory, entitlements, and renewals in one view: owned assets versus what is actually in use.
Architecture, migration sequencing, vendor selection, and governance, with an operations-ready handoff.
Assess current state and risks
Design the architecture and scope
Deploy with controlled change
Operate with SLAs and reporting
Defined SLAs. Tested recovery. Audit-ready evidence.
Prioritized response, backlog control, major-incident communications, and monthly metrics by business impact.
Tickets, approvals, and separation of duties across identity, mail, network, and production changes.
Scheduled restore tests, DR runbook updates, and backup criteria by application tier — beyond job-complete status.
Use-case tuning, hunt cadence, and incident timelines, with pre-agreed containment for critical assets.
Joiner/mover/leaver workflows, license reclamation, and CMDB sync — so spend decisions use current data.
BIA-linked priorities, communication templates, supplier dependencies, and tabletops with tracked remediation.
We return scope, ownership, and an execution plan.
Share your environment, constraints, and priorities. We return scope, ownership, and success criteria.
intSignal is a US-based managed IT and cybersecurity provider (MSP/MSSP). We run, secure, and modernize the technology businesses depend on — managed IT support and help desk, a 24/7 security operations center, cloud, and network infrastructure — delivered against defined SLAs.
Yes. intSignal operates nationally across the United States, with remote-first delivery and on-site support arranged as needed. Our SOC and managed services are delivered 24/7 regardless of location.
An MSP (managed service provider) runs your day-to-day IT — help desk, endpoints, patching, cloud, and backups. An MSSP (managed security service provider) runs your security — detection and response, SIEM, and threat monitoring. intSignal is both, so your IT operations and your security are one coordinated program instead of two vendors pointing at each other.
Yes. We deliver fully managed or co-managed models. Co-managed means we augment your internal team — taking on 24/7 monitoring, security operations, or specific workloads — while your staff stays in control of what they do best.
Yes. We build and operate the controls and evidence behind frameworks such as SOC 2, ISO 27001, HIPAA, PCI DSS, and NIST CSF, and provide the reporting your auditors and cyber-insurers expect. The certifying assessment is issued by an independent auditor; we get and keep you audit-ready.
Break-fix providers get paid when things break, so their incentives run opposite to yours. intSignal runs IT as a measurable service with defined SLAs, proactive monitoring, patching, and tested recovery — the goal is that things don't break, and that you can prove it.
Onboarding typically begins within days. We assess your environment, connect monitoring and security tooling, document your stack, and phase in coverage so there's no disruption to your users.
